Not every negative review is here to stay. Google has specific content...

https://wiki-tonic.win/index.php/How_to_Build_an_Ironclad_Google_Review_Removal_Report:_A_Professional_Guide

Not every negative review is here to stay. Google has specific content policies, and if a post violates them, you have a legitimate path to get it removed. While success isn't guaranteed and outcomes vary, your chances improve with the right evidence