Voice AI sometimes gives wrong answers because it mishears or guesses too soon....
https://hectorraaz187.lowescouponn.com/why-my-voice-agent-gets-names-and-emails-wrong-even-when-callers-spell-them
Voice AI sometimes gives wrong answers because it mishears or guesses too soon. A simple way to catch errors is using readbacks—like repeating your order ID back to you—or confirming details only after the system gets a green light from backend APIs