When Agency Ops Meet Hosting Nightmares: Aaron's Story

https://www.kilobookmarks.win/priority-partner-support-tickets-the-incident-that-rewrote-security-tooling-for-agency-managed-sites

Aaron ran operations at a mid-sized web design agency. They supported about 35 client sites at any given time - a mix of e-commerce stores, brochure sites, and a couple of membership platforms