A dispensary does not need another major system merely because it is growing. It needs a clear answer to which work the existing tools cannot handle reliably
A dispatch log should explain who controlled an order at every meaningful point. GPS coordinates alone do not show why a route changed, whether a handoff was completed, or who authorized an exception
Customer consent is a data-management issue as much as a marketing issue. A dispensary may collect account information for transactions, loyalty programs, messaging, ecommerce, or service preferences
Inventory reconciliation should explain why physical stock, the POS, and state records agree or differ. It should never be a shortcut for making three totals look identical
A failed cannabis delivery is not merely a missed stop. It may involve regulated inventory, customer identity verification, payment status, route records, and the secure return of product
The customer handoff is the point where a delivery route becomes a completed retail transaction
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Tony did not build Alpha Recovery Center to run it from a distance
The monthly software subscription is only one part of POS cost
Purchase-limit controls should be tested before staff rely on them. Massachusetts adult-use limits changed in 2026, and mixed product baskets can be harder to validate than a simple flower transaction